Answered

Azure AD contact

Like (0) Share

Report

Posted on 29 Apr 2021 11:29:03 by Community Power Pla...

Hi All,

I am using Azure AD button to login into portal. So when user use Azure AD button to login then a contact record is created in Contact entity. My question is- in portal I have one page using which I am creating contact record. Suppose I create a record for A. Then suppose user A tried to login into portal using Azure AD button. Then what happens? At that time does it create a new record? or link that user with the existing contact record?

I have the same question (0)

Summarized by AI

All responses (18)

Answers (3)

Verified answer

justinburch Microsoft Employee on 29 Apr 2021 at 17:00:55

Like (1)

Report

Re: Azure AD contact

Hi @Anonymous,
Based on past functionality, it would create a new contact unless you enable/create the Site Setting "Authentication/[Protocol]/[Provider]/AllowContactMappingWithEmail". I definitely recommend you update/create this setting and set this to true.
More info: Configure site settings for portals - Power Apps | Microsoft Docs

Was this reply helpful? Yes No
Community Power Pla... on 30 Apr 2021 at 09:11:54

Like (0)

Report

Re: Azure AD contact

Hi @justinburch ,
How to identify if the record is created using Azure Ad button?

Was this reply helpful? Yes No
ragavanrajan 7,036 Most Valuable Professional on 05 May 2021 at 02:40:21

Like (1)

Report

Re: Azure AD contact

Hi @Anonymous ,

Just in case if you are curious. Once the user logged in using Azure AD.

In Portal Management

1. Contacts > Select the contact (Azure AD) contact

2. From the drop-down select portal contact > Web Authentication

3. Under External Identities you can find the contact username and identity provider tied up with Azure AD. Screenshot for your kind reference

Hope it helps.

------------

If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Was this reply helpful? Yes No
Community Power Pla... on 05 May 2021 at 05:16:22

Like (0)

Report

Re: Azure AD contact

Hi @ragavanrajan ,
Thank you for the explanation 🙂

Was this reply helpful? Yes No
VIDIT 666 on 12 Jan 2022 at 10:56:45

Like (0)

Report

Re: Azure AD contact

Hi, @justinburch I was trying to confiture this site setting but I am not sure where I am going wrong.

I haven't configured any Protocol for Azure AD so its OAuth 2 the site setting I am configuring looks like this.

Was this reply helpful? Yes No
justinburch Microsoft Employee on 19 Jan 2022 at 16:05:48

Like (0)

Report

Re: Azure AD contact

Hi @ViditGholam, just making sure: are you trying to use this with the default org Azure AD? What are the other Site Settings for "AzureAD"?

Was this reply helpful? Yes No
VIDIT 666 on 19 Jan 2022 at 17:37:08

Like (0)

Report

Re: Azure AD contact

Hi @justinburch, I am not able to under what default org Azure AD means, i am using the azure AD button which appears by Default.

Was this reply helpful? Yes No
justinburch Microsoft Employee on 21 Jan 2022 at 15:20:09

Like (0)

Report
Re: Azure AD contact

Hi @ViditGholam - yes, that would be the default org Azure AD I was referring to. What are the other Site Settings you have?

And the issue you're trying to resolve is the following, correct?
You have a pre-existing Contact record
You login with an Azure AD that matches the email address for that Contact
The system is creating a second Contact with that email instead of using the first one

Was this reply helpful? Yes No
VIDIT 666 on 21 Jan 2022 at 15:31:56

Like (0)

Report

Re: Azure AD contact

Yes @justinburch, actually the site setting to match existing contacts is not working but yeah pretty much I am facing the issue you described, other site settings are as shown in the screenshot below

I am very confused about the portal login, We use to use Local Login were when ever a contact is created in CRM it would make it a portal contact and set some default password for it using the OOB actions.

But since the local login is deprecating, I am not sure how to convert the functionality we were getting from the local login in some other Login method.

All I need is my contacts should see the cases related to their accounts, but with Azure AD it creates a new contact and that new contact is not linked to my account, I am confused.

Can you suggest some login method which will help me achieve the functionality I described above.

Thanks You for all the help !

Was this reply helpful? Yes No
justinburch Microsoft Employee on 21 Jan 2022 at 16:16:25

Like (0)

Report

Re: Azure AD contact

Hi @ViditGholam,
Ahh, I see. With the default Azure AD, your Contacts would essentially also be CRM / Dataverse users. Is this the case?

If not, then you really want to use Azure B2C to replace Local Contacts. With that, the PG has produced some OOTB options for easily transitioning, which can be found here: Migrate identity providers to Azure AD B2C - Power Apps | Microsoft Docs

Was this reply helpful? Yes No