Info on voice capabilities?

(1) Share

Report

Posted on by T0Bii

Hi,

I was searching for voice capabilities of the virtual agents but so far could only find this:

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/enable-voice-interactions

So basically, voice integration is not yet possible.

Does anyone know when this might be added (preview or GA) or a general timeline of when I can expect voice capabilites in power virtual agents?

Categories:

General topics

I have the same question (0)

All responses (4)

Answers (0)

CU22081450-0 Most Valuable Professional on at

Like (0)

Report

Hi @T0Bii ,

You can see better about the planned features here: New and planned features for Power Virtual Agents, 2020 release wave 2 - Power Platform Release Plan | Microsoft Docs

This voice interaction is related to Alexa Skills and was planned to Dec 2020, but maybe covid19 affected all plans.

You can wait for some weeks, Microsoft will new announcements to 2021 features and maybe this feature will be replanned (I hope).

Deploy Power Virtual Agents as Alexa Skills - Power Platform Release Plan | Microsoft Docs

Was this reply helpful? Yes No
T0Bii 6 on at

Like (1)

Report

Do you know when the 2021 features / roadmap will be announced? Couldn't find anything online.

It's just hard for me to understand why they have no voice capabilities yet. You can already build bots with voice chat in the Bot Framework, the have all the parts and basically every competitor does it as well.

It's the single reason why our customers do not want to go with virtual agents.
Quite unfortunate.

Was this reply helpful? Yes No
CU22081450-0 Most Valuable Professional on at

Like (1)

Report

@T0Bii ,

Yes, I get it!

I hope that we have this feature as soon as possible too.

So, normally Microsoft make some announcements between January and February, If I know something about voice capabilities, I'll let you know.

Was this reply helpful? Yes No
Charles Seguin 401 on at

Like (0)

Report

You probably have already seen this, but for anyone who happens to land on this post, here is the 2021 wave 1 release plan. Sadly, nothing clear about adding voice chat.
https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-virtual-agents/planned-features

Was this reply helpful? Yes No