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What does it mean there is no language support?

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Below link tells that not all languages are supported. However, if I try to create a topic with a language that is not supported - it still seem to work as it find the correct topic for me. What I´m missing here?

 

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/power-virtual-agents/support-additional-languages

Thanks!

  • Verified answer
    mtjalve Profile Picture
    mtjalve on at
    Re: What does it mean there is no language support?

    PVA supports natural language understanding in English only today. However, as you've already experienced, you can get successful intent matching in other languages if the strings in the trigger phrases and user input are close enough. When we add explicit support for more languages later this month, you'll get the benefit of NLU for those languages.

  • Re: What does it mean there is no language support?

    ok! This is very important information. 

     

    I thought that missing language support refered to that it will not be good at matching the topic in that language.  

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: What does it mean there is no language support?

    @Anonymous ,

     

    It's good because is working, but it's not normal.

    Sometimes you can get the error using special characters or a not supported language.

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

  • Re: What does it mean there is no language support?

    ok! thanks. 

     

    But when I try with special characters (örn) I dont get any error messages.

     

    specialchar.png

     
     
     
  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: What does it mean there is no language support?

    Hi @Anonymous ,

     

    Many languages don't use special characters and the PVA working normally.

    For example: I create some topics in Portuguese (is not supported yet), but if I just use the letters the PVA works normally. If I use special characters like (" amanhã " equals tomorrow in English) inside the trigger phrases the PVA sometimes not work goods and I got some errors.

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

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