Power Platform Community Forum Thread Details

Copilot Studio and Power Virtual Agents licenses are separate, but they can work together. If you are only seeing the Power Virtual Agents license option, it could be that your Copilot Studio license is associated with a different service or platform that needs to be activated first, or you might need to ensure that your Copilot Studio license is properly integrated into your environment.

License Visibility Issue: It's possible that the Copilot Studio license is not yet correctly linked to your environment or account. In some cases, it might take time for a new license to be reflected in your Power Platform admin center.
Permissions and Role Assignment: Ensure that you have the necessary administrative rights to assign the Copilot Studio license to users in your environment.
Licensing Plan Mismatch: The Copilot Studio license might need to be applied specifically to a user role or service that is not covered by the Power Virtual Agents license.

Confirm Copilot Studio License Status:
- Log in to the Microsoft 365 admin center and verify that the Copilot Studio license is active.
Check Admin Permissions:
- Make sure you are an admin in the Power Platform environment and that you have sufficient rights to assign licenses.
Re-check the License Assignment:
- Try assigning the Copilot Studio license again in the Power Platform admin center. Sometimes it might be visible only after a refresh or after you navigate through different sections (e.g., user management or licensing).
Contact Microsoft Support:
- If you're still facing issues, it might be a good idea to reach out to Microsoft support to confirm that your Copilot Studio license is properly linked to your account and environment.

If you cannot assign the Copilot Studio license directly, try:

Assigning the Power Virtual Agents license if it aligns with your use case and integrates well with your Copilot Studio usage.
Wait for the license to sync properly across your system, especially if you've recently purchased or made changes to your subscriptions.