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Power Platform Community / Forums / Copilot Studio / Customize default answ...
Copilot Studio
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Customize default answer "No matches found in KB" in QnA Maker

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Posted on by Community Power Pla... Microsoft Employee

Hi Team,

 

I am trying to customize the default dialog QnA Maker has when an answer is not found in the KB which is "No match found in the KB" to something else. Tried Knowledge Base settings as per Microsoft Docs to change the default answer, but the option is unavailable. Also, tried to go to the QnA Service in order to try and make changes in the code itself, but the build option seems unavailable. Any suggestions?

 

 

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  • CU22081450-0 Profile Picture
    CU22081450-0 Most Valuable Professional on at

    Hi @Anonymous ,

     

    I recommend you to use the Azure Community because QnA Maker is behind the Azure AI technologies, they can help you better: https://social.msdn.microsoft.com/Forums/en-US/home?category=&forum=&filter=&sort=relevancedesc&brandIgnore=true&searchTerm=qna+maker&WT.mc_id=BA-MVP-5003806 

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