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Hello,
We are currently utilizing Microsoft Power Virtual Agents via Teams in-house and works well. Is it possible to extend this to our web site on Magento platform? While we tried to do so, the formatting is off and because it sits inside an iframe we have limited control.
Looking for some confirmation or recommendations if in fact this is possible. Thanks in advance.
You can can customize the web widget:
https://docs.microsoft.com/en-us/power-virtual-agents/customize-default-canvas
Have you started with our web bundle?
https://docs.microsoft.com/en-us/power-virtual-agents/customize-default-canvas#customize-and-host-your-chat-canvas-advanced
There is also some more customization tips in the Bot Framework repository:
https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-customization?view=azure-bot-service-4.0&preserve-view=true
Thank you! This is what I was looking for, I appreciate the prompt reply. I will review and come back to the forum for any other issues we may run into.
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