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Power Platform Community / Forums / Power Apps / AI Builder No SharePoi...
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AI Builder No SharePoint Connection: Unknown error

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Posted on by 139

Hi all,

 

I´m currently have a error where I don´t know how to resolve the problem. I only get the error message:
It is not possible to establish a SharePoint connection:Unknown error

 

How can I get more information about the error and how can I resolve it?

 

BR

Belasor

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  • CedrickB Profile Picture
    Microsoft Employee on at

    Hi,

     

    That could be due to an account or permission change.

    Can you go to Data\Connection menu ("Daten" in your screenshot), then click on your SharePoint connection and "switch account" 

    CedrickB_0-1603194713035.png

    That should allow to reset your connection.

    Can you try please?

  • Belasor Profile Picture
    139 on at

    Hello,

     

    thank you for the response. Unfortunately this was not the solution of the problem.

     

    However we found the problem in this case. A model already existed for the document type and therefore we got the error message.

     

    Best Regards

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I started getting this error when more than one user tried editing the model. Could you please give more details on how did you resolve this?

  • CedrickB Profile Picture
    Microsoft Employee on at

    Concurrent editing is not currently supported and may result in data corruption.

    We are going to add support by this summer but in the meantime, you should avoid it.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    It wasn't concurrent editing, we made two users owners by assigning the model to them, and they edited the model one after the other.

     

    Now, when I try to publish the model I get the below error. 

     

    saurabh70191_0-1648038658861.png

     

  • CedrickB Profile Picture
    Microsoft Employee on at

    This seems to be an AI Builder Syntex model.

    If you publish with a user who doesn't have access to the library where the model creation was initiated from, you could get this error.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I double-checked it, the User publishing the model is a site collection administrator, and has full control on the document library.

  • CedrickB Profile Picture
    Microsoft Employee on at

    Can provide me with the model identifier https://make.powerapps.com/environment/%ENVID%/aibuilder/models/%MODELID% and time when the problem occured so we could investigate please?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at
  • CedrickB Profile Picture
    Microsoft Employee on at

    We have noticed this error which is bloking the publication.

    A duplicate field name "Delivery_x0020_date"

    Can you try to remove spaces from fields' name ?

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