Power Platform Community Forum Thread Details

Hi, I'm using Power Automate to create a JIRA ticket every time someone fills out Microsoft Forms. When I try to add a connection, I get the following error:

My company's JIRA URL is https://engineering.companyname.com/jira

I wonder if the reason I can't connect is because my company's JIRA is behind a firewall?

Categories:

Building Power Apps

Hi @liangsong23 .

"The remote name could not be resolved" error usually means the DNS server(s) currently in use by your router or computer have a problem. To solve this you need to configure your router and/or computer to use different DNS servers.

Click the Start Orb, then select Control Panel.
Click on Network and Sharing Center.
Click on your primary connection or Local Area Connection under Active Networks.
Click the Properties button.
Windows 7 may prompt you for permission to make network setting changes.
Highlight 'Internet Protocol Version 4' and click Properties.
Click the radio button 'Use the following DNS server addresses:' and type 208.67.222.222 and 208.67.220.220 in the Preferred DNS server and Alternate DNS server fields.
Click OK button, then the Close button, then Close again. Finally, close the Network and Sharing Center window.
At this point, we highly suggest that you flush your DNS resolver cache and web browser caches to ensure that your new configuration settings take effect.

Sik