Cannot add connection for the API: shared_sendmail. (Shared App)

(0) Share

Report

Posted on by Community Power Pla...

Hi All,

The last few weeks i'am pretty busy creating PowerApps.

I created an App and used a Flow to send an e-mail via the MAIL connection.

This works very well via my own account, but when i share the app to my colleague, they get an error when they open the app for the first time.

This happens on the Web-version aswel on the "iPhone App" version of my PowerApp.

The exact error my colleague gets (when they accept the connections for the first time.

Cannot add connection for the API: shared_sendmail. Please make sure it exists and you have access to it.

Did i mis a important step? There is no way to "share" the MAIL connection?

I tried to publish the App via the Studio and via the Web-editor as well. And i'am using version 2.0.590

Categories:

Building Power Apps

I have the same question (0)

All responses (16)

Answers (1)

Meneghino 6,949 on at

Like (0)

Report

Hi @Anonymous

I had had no issues so far in sharing apps with flows and the email connection.

In you case, is there any particular reason you need to use Flow and not simply the Office 365 Outlook connection?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Hi Meneghino,

Hmm ok! strange 😞

Do i also need to share the "Flow" ? I see no sharing-options in the used Flow.
The error only appears when other users (than me) opens the App for the first time.

Was this reply helpful? Yes No
Meneghino 6,949 on at

Like (0)

Report

OK, so your user gets the error the first time but from the second time then everything works as it should?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Hi Meneghino,

The first time, (when accepting connections) like use of camera,OneDrive4Business and also "Mail".
The camera & OneDrive4Business works, but the Mail connection gets errors. "Sign up"button shows and when the user clicks on it, it gives the error i mentioned in my openning-post.

The other user is a normal co-worker with a Office365 account (and PowerApps/Flow licenses).

Was this reply helpful? Yes No
Meneghino 6,949 on at

Like (0)

Report

Understood, but does the error stop you from doing anything or if you restart the app then everything is OK?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Unfortunately not, the user won't get trough the first screen. They only can close the app.

Was this reply helpful? Yes No
Meneghino 6,949 on at

Like (0)

Report

Clear, thanks.
I have just tested and I also get the error if my user does not have an Exchange Online email license or if this is not included in the user plan.
Does this help?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

No unfortunately, the user who tested has an active Exchange Online license activated on his account. 😞

Was this reply helpful? Yes No
Meneghino 6,949 on at

Like (1)

Report

I am out of ideas...
Maybe try to reach out to PowerApps support directly and not through the forum.
Or maybe tomorrow @v-micsh-msft will take a look...

Was this reply helpful? Yes No
v-micsh-msft on at

Like (0)

Report

Hi @Anonymous,

Have you checked the article below?

Share app resources

There are some limitations when using Flow in a shared App, could you please share more details about the Flow Actions you used, and how the flow was added under PowerApps (with or without parameter)?

Please take a try with the team flow, see if this could help with your scenario.

Announcing the Preview of Team Flows

"

Team flows make it possible for multiple people to own and manage a flow together, and, if someone leaves an organization, the flows they created can continue to run. This is a much-awaited feature that is one of the most voted-on ideas on our ideas forum.

"

Regards

Was this reply helpful? Yes No