Power Platform Community Forum Thread Details

I am confused about "session" below.

what is the difference between chat session and session?

Licensing Guide says Teams's session is unlimited and the table below says 10 per user every 24hrs.

(by the way, what does the 10 sessions per user mean? )

Power Virtual Agents subscription limits

POWER VIRTUAL AGENTS SUBSCRIPTION LIMITS Feature Standard subscription Teams (select Microsoft 365 subscriptions)

Sessions	N/A	10 per user every 24 hours across all bots in a tenant1
Power Platform requests2	30,000 every 24 hours3	2,000 every 24 hours

Categories:

Building Copilot Studio chatbots in Microsoft Teams

Hi @mkmk2

Billed session definition:
A billed session is an interaction between the user and the bot and represents one unit of consumption. The billed session begins when a user topic is triggered and ends when one of these conditions is met—either: The user's questions are answered; or the conversation exceeds 60 minutes or 100 turns*. There is no end user experience impact when exceeding 60 minutes or 100 turns; this simply counts as another billed session for reporting purposes.
*A turn is defined as one exchange between user and the bot (i.e. user sends a message to the bot and bot responds or vice versa). One billed session usually contains multiple turns.

What it means by 10 per user:

If you have 10 users who are licensed by teams license. Then the amount of sessions per 24 hours for all your users combined is 10 * 10 = 100.

Most organizations have many users licensed by teams, you most likely will never come close to the amount of sessions per 24 hours.