Unanswered

New Feedback Mechanism in Copilot Studio

(2) Share

Report

Posted on by AS-14040601-0

Hi everyone,

I've noticed a recent update across all of my Copilot Studio agents where each chat in Microsoft Teams now includes a thumbs up/down option for users to submit feedback on the agent's responses.

I'm trying to understand where this feedback data is being stored or logged. Is it accessible through Copilot Studio, Power Platform admin center, or somewhere else in Microsoft Teams or Azure?

Any guidance on how to track or retrieve this feedback would be appreciated.

Screenshot_14-4-2025_113428_teams.microsoft.com.jpeg

Screenshot_14-4-2025_113558_teams.microsoft.com.jpeg

Categories:

General topics

I have the same question (0)

All responses (3)

Answers (0)

Sort by

juangonzalezAuc 101 on at

Like (0)

Report
Copy link

Link copied!

Having the same issue. The problem is that the thumbs appear for every message and cannot be hidden, so even the custom survey question our customer agent has gets a thumbs up/down.

Was this reply helpful? Yes No
ronaldwalcott 3,866 Moderator on at

Like (0)

Report
Copy link

Link copied!

Did you check the analytics section Key concepts – Analytics - Microsoft Copilot Studio | Microsoft Learn

Was this reply helpful? Yes No
helal 36 on at

Like (0)

Report
Copy link

Link copied!

Is this a new feature or a bug?

Was this reply helpful? Yes No