Skip to main content

Notifications

Building Copilot Studio Chatbots in Microsoft T...
Answered

The Display name of the Bot in Teams is a bot ID

Posted on by 10

Hi all, I have already changed the bot name, but this "ID" can not display as the bot name in Teams.

 

TeamsName.PNG

 

does any one know how to change this display name ? Thank you

  • TAKK_TP Profile Picture
    TAKK_TP 3 on at
    Re: The Display name of the Bot in Teams is a bot ID

    This solved the issue on desktop. Thanks!

  • Re: The Display name of the Bot in Teams is a bot ID

    Doing this also did not work for me 

  • WilliamChanBHK Profile Picture
    WilliamChanBHK 10 on at
    Re: The Display name of the Bot in Teams is a bot ID

    Hi Wesso, Sorry for my late response.

    I would like to let you know that your solution is success !! it need to wait for while as same as your action. My action is too fast.

     

    Thank you very much!

  • Verified answer
    Wesso Profile Picture
    Wesso 51 on at
    Re: The Display name of the Bot in Teams is a bot ID

    Hi @WilliamChanBHK  ah that's unfortunate. Did you make sure to wait a bit before adding the bot to the team? 
    I know PVA in Teams can be a bit slow, so I always create the bot > add a topic > publish > wait about 10 min > Add to teams/share. 

     

    If waiting still doesn't solve your problem, then unfortunately I am unable to help.

  • WilliamChanBHK Profile Picture
    WilliamChanBHK 10 on at
    Re: The Display name of the Bot in Teams is a bot ID

    Just tried to create a new bot and publish the bot. Then I added the bot to team is no lucky.

  • WilliamChanBHK Profile Picture
    WilliamChanBHK 10 on at
    Re: The Display name of the Bot in Teams is a bot ID

    ok, let me try to follow your guide and see if it is work. Thanks

  • WilliamChanBHK Profile Picture
    WilliamChanBHK 10 on at
    Re: The Display name of the Bot in Teams is a bot ID

    I checked in web teams and the display name show not well

  • Wesso Profile Picture
    Wesso 51 on at
    Re: The Display name of the Bot in Teams is a bot ID

    I had the same issue and I read somewhere this occurs when you share/add the bot to a Team, before publishing it. You have to publish the bot before you share it or add it to a Team. I've made sure I do this everytime I create a new bot now. 

     

    The 'quick' and dirty work around is to delete the bot and recreate one which is what we did. 

     

    You could try exporting the bot in Power Automate > Select the correct environment (top right) > Solutions > Common Data Services > Select your bot > Export. 

    Then delete it, and try importing it again. I haven't tried this method, but I did think about doing this. What stopped me from doing this is that, the import takes some time for the UI to update and I couldn't wait a day just to see if it imported properly so I just created a new bot and manually re-created the topics. 

     

    I am also using PA with Teams. If you have the full licence I think there are a few things you can do to fix this without having to delete the bot but that was not an option for me. 

  • t-tajia Profile Picture
    t-tajia on at
    Re: The Display name of the Bot in Teams is a bot ID

    If you login the web teams, the display name show well,  please try to remove data from the following folders (on Windows PC, maybe, you need to turn off the Teams):

    Application Cache – %appdata%\Microsoft\Teams\Application Cache

    Blob_Storage  – %appdata%\Microsoft\Teams\Blob_Storage (If there)

    Cache – %appdata%\Microsoft\Teams\Cache

    databases – %appdata%\Microsoft\Teams\databases

    IndexedDb – %appdata%\Microsoft\Teams\IndexedDB [Note: This data is completely cleared on logoff]

    GPUCache  – %appdata%\Microsoft\Teams\GPUCache

    LocalStorage  – %appdata%\Microsoft\Teams\LocalStorage

    Tmp – %appdata%\Microsoft\Teams\tmp

     

    Maybe some of the folders don't exist, that's fine.
     
    Refer to Xin Yan (Dynamics CCO HC China)

     

Helpful resources

Quick Links

Welcome to the Power Platform…

We are thrilled to unveil the newly-launched Power Platform Communities!…

Getting Started…

Welcome to the Power Platform Community! We appreciate your visit…

Welcome to the new Power Platform Community!…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 137,998

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,059

Leaderboard

Featured topics