web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Can we have routing li...
Copilot Studio
Unanswered

Can we have routing link for any text/options in Power virtual agent?

(2) ShareShare
ReportReport
Posted on by 16

Hi,

As I am new to PVA and trying to make a chat bot. In my chat bot there will be few multiple choice options or any text. when user clicks on that option/text, the user should navigate to that link. I mean to say that for example: I have text like Facebook, when user link on Facebook, the user should navigate to Facebook URL. And even if I have multiple options like for example: Facebook,twitter,Instagram.... as options. Then user click on that option, the user should navigate to that URL page. So this can be in PVA or not. Please anyone help me to solve this issue. 

Categories:
I have the same question (0)
  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @Sai_0721 ,

     

    You can show to the user the links, but you cannot navigate to external Url automatically yet.

     

    But I created the idea here, please, vote and make this answer like a solution: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Redirect-the-user-to-an-external-Url-Power-Virtual-Agents/idi-p/512003

     

    link-pva-question.pnglink-pva-message.png

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

  • Sai_0721 Profile Picture
    16 on at

    Can we navigate to internal URL, I mean to say in my project one web page URL link to other web page URL link.

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @Sai_0721 ,

     

    Not yet, all Urls inside the Power Virtual Agents is the external Url and is not possible to redirect the user, just to show the link and the user click on the link.

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

  • milesderksen Profile Picture
    2 on at

    Yes I would like to have external links please

  • ran-ten21 Profile Picture
    Microsoft Employee on at

    I just made a logic app and then put a teams connector in there to send the link - just have to figure out how to get the user's email address from the bot.

  • Community Power Platform Member Profile Picture
    on at

    I would also like to know if this is possible.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 261 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 198 Super User 2025 Season 2

#3
S-Venkadesh Profile Picture

S-Venkadesh 93 Moderator

Last 30 days Overall leaderboard