Citations / references not showing in the chat in Teams but working in PVA

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Posted on by Chloe_lepez

Hello,

Is there a way to have the references/citations showing in a Teams Power App like it does in the PVA web app ?

Thank you

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Answers (1)

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SG-23081251-0 2 on at

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Citations / references not showing in the chat in Teams but working in PVA

After implementing the given "Answer", the copilot runs into error when unable to generate a correct response: Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1W11BuWgmw9r6iGRu1mrag1sqZnNuS88i6muQIG6jneH1PW9lmjVf8-aeRXf_25K1fbgz_Bb34EbhorjKsvuhfG40r9naPXyuztwJu3IyxRJfzU1vMNaec5qV5BHxEQq6. Time (UTC): 9/5/2024 3:50:36 PM.
SP-09082213-0 12 on at

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Citations / references not showing in the chat in Teams but working in PVA

I have implemented adaptive card but citation sources come as empty. My data source, pdf files are loaded from my local drive.
RM-05071235-0 8 on at

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Citations / references not showing in the chat in Teams but working in PVA

Hello HenryJammes ,

I tried your workaround but unfortunately it doesnt work.

The result is, in the Copilot Studio environment citations are no longer showing as clickable links, insted thay appear to be plain text.

In Teams, however, beside the previous behaviour the system also returns an error message like this:

Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1oJ83Us81-82zcfTJzkAmnu5uYuj_7baSLZJ6v3C7rilMEaHYtxYILYCPJYMybKxhh472LanCQtc_5LpATOqO2YTrGkUpbZ5_iqJTgvVNKwt0UeyFoh3lM4vWf99OccdM. Time (UTC): 7/17/2024 7:57:59 AM.

While the answer is something like this, where you can see that the citation numbers turn out to be plain text:

Do you have any suggestion?

Thank you in advance,

Roberto
Suggested answer

CU20060512-0 2 on at

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Citations / references not showing in the chat in Teams but working in PVA

After implementation of @HenryJammes answer I'm encountering an error, how can we resolve?
shanepconnolly 4 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

Thanks for the response -solved the error but as you said, the links are still not clickable!
Brad Walker 2 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

Hi Shane. I also ran across this initially. You need to create a new message not 'ask with an adaptive card'. Then within the Message card, select Add > Adaptive Card.

Even with doing this, the links are not clickable from Teams.
Giacamic 23 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

I couldn't find any way to eliminate the duplicate citations from the response body (the [1][2][3] pointing at the same document). I will keep playing around with it.
For the footer of the card I used the below to only include distinct file names/URLs. its not perfect but a little better.
So it looks like this where [1][2][3] are the same. but it only lists it once in the source

{
type: "Container",
items: [
{
type: "ColumnSet",
columns: [
{
type: "Column",
width: "30",
items: ForAll(Distinct(Topic.Answer.Text.CitationSources, Url),
{
type: "TextBlock",
text: "[Source Document](" & Value & ")",
wrap: true,
size: "Small",
weight: "Lighter"
}
)
},
{
type: "Column",
width: "150",
items: ForAll(Distinct(Topic.Answer.Text.CitationSources, Name),
{
type: "TextBlock",
text: Value,
wrap: true,
size: "Small",
padding: 10,
weight: "Lighter"
}
)
}
shanepconnolly 4 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

Hi,

I am getting the below output errors once I enter the code - any ideas?

Many thanks,
Shane
Surlig1213 18 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

Dear @HenryJammes I use the method for Upload a document,And I got Empty Url like (“Url”:“”) for the Doc which I uploaded,and I use Formula find the Url in the Topic.Answer.Text.CitationSources
katajpe 10 on at

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Re: Citations / references not showing in the chat in Teams but working in PVA

This works perfect in test, but links are not working in teams at all..