Manage capacity messages

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Posted on by Gosia MN-05111935-0

Hi All,

Can you advise,

What happen if I set 500 messages (can not lower) on my environment and do not choose either draw from the available capacity in my tenant or bill to my pay as you go

Do the funionality will be disable on this environment like Chatbot will stop work.

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Artur Stepniak 1,539 Super User 2025 Season 2 on at

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Hello,

yes, you're correct I guess - the chatbot would stop working and users would receive a message like: You've reached the limit or something like that. I'm not 100% though and I'd suggest you to check the docs and wait for updates as it's a new feature: https://learn.microsoft.com/en-us/power-platform/admin/manage-copilot-studio-messages-capacity?tabs=new.

In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.

Best regards,

Artur Stepniak

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Gosia MN-05111935-0 22 on at

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Thank you.

Just wonder if indeed there will be kind of a restriction to use a chatbot when the message capacity will be reached.

Microsoft provide the answer in documentation which is not clear at all what exactly will happen.

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