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Hi community 👋
I'm building an agent in Copilot Studio, integrated with Microsoft Teams, and I would like to personalize the experience for each user who interacts with the bot.
What I’m trying to achieve is for the bot to automatically retrieve and use the full name of the Teams user (for example, “Cristian Mateo”) and include it in its responses, like this:
"Hello Cristian Mateo, here’s the information I found for you."
My goal is to have this personalization happen without the user needing to type or provide their name manually, since Teams already stores that data.
🔧 My specific question is:
How can I access the user’s name from Teams in Copilot Studio and use it in the bot’s replies?
If anyone has done this or knows the best approach (using system variables, Power Automate, Microsoft Graph, etc.), I’d really appreciate your guidance.
💬 Any suggestions, insights, or examples would be extremely helpful.
Thank you in advance! 🙌
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