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Bot Administration

I cannot enable Generative AI

Posted on by 7

I am experiencing an issue with one of my bots created before I purchased the "Microsoft Copilot Studio User License".

As a tenant administrator, I cannot enable the "Boost conversational coverage with generative answers" feature through the PVA interface.

The bot's environment has enabled the characteristics of generative AI and  I can activate the functionality shown in the screenshot by creating a new Copilot ....

Why is there this problem with this old Copilot?

Is there any way to solve the problem without creating a new Copilot?

  • adilei Profile Picture
    adilei on at
    Re: I cannot enable Generative AI

    If boosted conversations work for new copilots, maybe try to clone the problematic copilot? Just keep in mind that it will have a different endpoint, so additional changes will have to be made if it's already in prod.


    Solved: Re: How to duplicate a Copilot? - Power Platform Community (


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