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Power Platform Community / Forums / Copilot Studio / I cannot enable Genera...
Copilot Studio
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I cannot enable Generative AI

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Posted on by Federico17 7

I am experiencing an issue with one of my bots created before I purchased the "Microsoft Copilot Studio User License".


Issue:
As a tenant administrator, I cannot enable the "Boost conversational coverage with generative answers" feature through the PVA interface.

The bot's environment has enabled the characteristics of generative AI and  I can activate the functionality shown in the screenshot by creating a new Copilot ....

Why is there this problem with this old Copilot?

Is there any way to solve the problem without creating a new Copilot?

Bug.png
Categories:
Bot administration
  • adilei Profile Picture
    adilei Microsoft Employee on at

    If boosted conversations work for new copilots, maybe try to clone the problematic copilot? Just keep in mind that it will have a different endpoint, so additional changes will have to be made if it's already in prod.

     

    Solved: Re: How to duplicate a Copilot? - Power Platform Community (microsoft.com)

     

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