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Power Platform Community / Forums / Power Apps / Sorry, there's been a ...
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Sorry, there's been a disconnect

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Posted on by SB-20111018-0 5

Sorry, there's been a disconnect

We can't get that information right now. Either try again or check our support page to see if there are any known issues.
Categories:
Building Power Apps
I have the same question (0)
  • sannavajjala87 Profile Picture
    sannavajjala87 224 Super User 2026 Season 1 on at

    This error usually occurs when:

    • The app loses connection to its data source (e.g., SharePoint, Dataverse, SQL).
    • There are network issues, expired credentials, or missing permissions.
    • The connector session has timed out or the environment has restrictions.

    Steps to Fix It

    Check Data Source Connection
    • Go to Power Apps → Data → Connections.
    • Ensure the connection is valid and re-authenticate if needed.
    Verify Permissions
    • Make sure your account has access to the underlying data source.
    • For SharePoint, confirm you have at least Edit permissions on the list/library.
    Refresh or Recreate Connection
    • Remove the existing connection and add it again.
    • If using a gateway for on-prem data, ensure it’s online.
    Environment & Network
    • Test in a different browser or incognito mode.
    • Check if your organization has firewall or proxy restrictions blocking Power Apps.
    Known Issues
    • Visit Power Platform Service Health to see if there’s an outage.

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