Power Platform Community Forum Thread Details

I'm having an issue with powerapps, in a Hospital/Provider environment that runs Epic as our EHR that maybe the community can guide me on. I have the Epic custom connector in my orgs Prd environment. When users sign into the app they put in their Epic credentials, when they change their password (every 90 days) the connector does not prompt them to re-authenticate for some reason, but it then cannot run the services. So, it's like the oauth2 hash is working for them to call the service, but then it won't give the data, and the connector does not understand that they need to enter their new password. To top it off since these users do not have make.poweraps.com access to my company's prd env, I can't figure out how they can change their credentials. Ideas?