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Save, analyze, visualize responses from PVA using PowerBi,Sharepoint

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Posted on by kimaru Microsoft Employee

Hello,

Newbie here. I'm trying to understand how I can get responses from PVA and analyze, visualize them in PowerBi or a SharePoint Site. The plan is to have a user give a response, take that response and display it along with other user responses. I am stuck on how to proceed after creating the bot.

Do I go with Dataverse or Excel and how do I go about extracting the data?

Any leads would be very much appreciated.

Thanks!

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kimaru Microsoft Employee on at

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Re: Save, analyze, visualize responses from PVA using PowerBi,Sharepoint

Thanks @HenryJammes. Very much appreciated!
HenryJammes on at

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Re: Save, analyze, visualize responses from PVA using PowerBi,Sharepoint

Hi @kimaru,

The easiest option is to download session transcripts from the analytics dashboard in PVA:
Download chatbot sessions - Power Virtual Agents | Microsoft Learn

For advanced custom analytics, you can work off ConversationTranscript records in Dataverse:
Understand conversation transcripts - Power Virtual Agents | Microsoft Learn
There is also a sample Power BI report on how to do this here: https://aka.ms/PVAAnalytics

Henry