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Hi All,
I am setting up Omnichannel for Agent transfer. It requires to install Omnichannel Power Virtual Agent Extension and when I tried installing it is not showing my environment in "Select environment".
So I created a different environment from Power Platform Admin Center. This environment is showing in "Select environment" but when I try to install the Omnichannel package it says "This app can't be installed because its packages aren't compatible with this environment".
Please help me with this.
Thanks
Hi,
This blog post might help you - Installing Omnichannel for Dynamics 365 (Trial) - Part I » The CRM Ninja
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