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Calling PAD from PVA

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Posted on by 14

Hello All,

Greetings for the day!

 

We have chatbot in PVA for software installation on employee's machine via teams conversations,

Flow runs fine but some times in between desktop flow(Powershell script) runs and some times desktop flow(Powershell script) not runs. 

Could some one help why some times desktop flow(Powershell script) not running

itsmegovardhan_0-1693907982183.png

in above image powershell_unristricted flow n

Thanks 

Regards

Govardhan

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  • itsmegovardhan Profile Picture
    itsmegovardhan 14 on at
    Re: Calling PAD from PVA

    Thank you @HenryJammes for your suggestions.

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Calling PAD from PVA

    I'm not sure what the problem is. Please open a support request following these steps:

    Get Help + Support in Power Platform - Power Platform | Microsoft Learn

  • itsmegovardhan Profile Picture
    itsmegovardhan 14 on at
    Re: Calling PAD from PVA

    Thank you @HenryJammes for quick response,

     

    No errors from flow checker,

    But we are getting response within that 100 seconds only,

    That desktop flow sometimes triggers, sometimes not.

     

    Regards

    Govardhan

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Calling PAD from PVA

    Hi @itsmegovardhan,

     

    Do you know if the same flow works when run manually outside of the context of PVA?

    Cloud flows that are run from PVA have 100 seconds to get to the step "Return value(s) to Power Virtual Agents".

    If you have long running logic in your flow, consider placing it after the return to PVA step, so that it doesn't time out.

     

    Can you use these instructions to troubleshoot further? Find and fix errors with Flow Checker in Power Automate - Power Automate | Microsoft Learn

     

    Henry

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