How to Change system topic Multiple Topics Matched response to a Vertical

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Posted on by Old_man_rolly

Hi,

if anyone can help, I am wondering if its possible to change system topic Multiple Topics Matched response to a Vertical and if so what I would need to change in the code. I am using the web PVA.

Cheers for any help.

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LimeLeaf 278 on at

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Re: How to Change system topic Multiple Topics Matched response to a Vertical

Would be awesome if Micosoft would be adding this as a setting to show the matched responses vertically.
HenryJammes on at

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Re: How to Change system topic Multiple Topics Matched response to a Vertical

Hi @Old_man_rolly,

As @mboninco, you can likely address this on the client side (i.e. your chat replies displays the suggested actions / quick replies.

Alternatively, you may choose to display the Multiple Topics Matched options using an adaptive card.
I played around a little bit and got to that result:

You can do the same by replacing the Multiple Topics Matched topic YAML with the below code.
You can access the code by click this top right corner option:

Maybe do a backup of your existing code before pasting mine.

kind: AdaptiveDialog beginDialog: kind: OnSelectIntent id: main actions: - kind: SetVariable id: setVariable_M6434i variable: init:Topic.IntentOptions value: |- =Sort( System.Recognizer.IntentOptions, Score, SortOrder.Descending ) - kind: EditTable id: sendMessage_g5Ls09 changeType: Add itemsVariable: Topic.IntentOptions value: "={ DisplayName: \"None of these\", TopicId: \"NoTopic\", TriggerId: \"NoTrigger\", Score: 1.0 }" - kind: Question id: question_zf2HhP interruptionPolicy: allowInterruption: false alwaysPrompt: true variable: Topic.SelectedOption prompt: text: - "To clarify, did you mean:" attachments: - kind: AdaptiveCardTemplate cardContent: |- ={ type: "AdaptiveCard", '$schema': "http://adaptivecards.io/schemas/adaptive-card.json", version: "1.5", body: ForAll(Topic.IntentOptions, { type: "Container", items: [ { type: "ActionSet", actions: [ { type: "Action.Submit", title: DisplayName, data: DisplayName } ] } ] } ) } entity: StringPrebuiltEntity - kind: SetVariable id: setVariable_HazjLn variable: System.Recognizer.SelectedIntent value: |- =LookUp( Topic.IntentOptions, DisplayName = Topic.SelectedOption ) - kind: ConditionGroup id: conditionGroup_60PuXb conditions: - id: conditionItem_rs7GgM condition: =System.Recognizer.SelectedIntent.TopicId = "NoTopic" actions: - kind: ReplaceDialog id: YZXRDb dialog: cc_ContosoCoffeeBot.topic.Fallback

You also need to fix the redirect to the Escalate topic at the end:

Let me know if that helps.
Henry
mboninco on at

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Re: How to Change system topic Multiple Topics Matched response to a Vertical

@Old_man_rolly

The following forum post has a solution that may work for you:

Solved: Customize the options display - Power Platform Community (microsoft.com)

-- Mike Bonincontri