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Can I check an UnrecognizedTriggerPhrase variable in a chat BOT for spaces?

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Posted on by fdputhuff 12

If an input in my Virtual Agent triggers the Fallback, can I take the UnrecognizedTriggerPhrase variable and see if it contains spaces?

 

  • If it has spaces, I want to write a message and wait for the next normal user input
  • If there are no spaces, I want to wait for the next normal user input

 

Do we have enough flexibility to do this?

 

Frank P.

Dell Technologies

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  • Verified answer
    CU22081450-0 Profile Picture
    CU22081450-0 Most Valuable Professional on at

    Hi @fdputhuff ,

     

    If you are using the System fallback topic, I recommend you to create a workflow with Power Automate and validate it using expressions. Pass your variable as input and validate inside your workflow, after that, return a result as a message using output or create a condition in your topic using the PA output.

    Use a system fallback topic - Power Virtual Agents | Microsoft Docs

    Solved: Condition body contains with spaces - Power Platform Community (microsoft.com) -> Like input contains " " "

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