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Office365 Conector Error

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Posted on by gpcamillo

Hello All,

I'm finishing an Opportunity APP, and when published and opened in PowerApps Desktop, the red error (as printed below) is displayed.

I understand that somewhere in my APP, I'm passing Blank information, and the Microsoft365 connector doesn't handle that well.

However, I'm only using connectors for the information POPUP and for the image on the customer card, as shown below.

I'm brasilian portuguese to develop. Translated Error: usuariosdooffice365.userprofile with a failure. The "UserProfile" function has an invalid value for the user ID parameter - a blank value was passed where it was not expected. Check...

Picture: ThisItem.'SE_Sales Executive'.Picture
The picture is displayed during development but not when published.

Pop UP - when SE, MQR, and SDR are clicked:
Works perfectly. But the information isn't obligatory, so I have some customers only with the Sales Executive registered.
Name: UsuáriosdoOffice365.UserProfile(ContactId).DisplayName
Job Title: UsuáriosdoOffice365.UserProfile(ContactId).JobTitle

Department: UsuáriosdoOffice365.UserProfile(ContactId).Department

Mail: UsuáriosdoOffice365.UserProfile(ContactId).Mail

Please help me identify where the issue might be, and how I can resolve it. Thank you!

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Building Power Apps

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ANB 7,252 Super User 2026 Season 1 on at

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Hi @gpcamillo , Based on the error message that you have translated, I can suggest one thing you is that Office365Users.UserProfile function does not take any blank value and if you pass blank value then it will throw error. So, this is alternate:

Name: If(IsBlank(ContactId), "", UsuáriosdoOffice365.UserProfile(ContactId).DisplayName) Job Title: If(IsBlank(ContactId), "",UsuáriosdoOffice365.UserProfile(ContactId).JobTitle) Department: If(IsBlank(ContactId), "",UsuáriosdoOffice365.UserProfile(ContactId).Department) Mail: If(IsBlank(ContactId), "",UsuáriosdoOffice365.UserProfile(ContactId).Mail)

With this, if ContactId is blank then it will just put blank string "" and Office365Users.UserProfile function will not get fired.

And if ContactId is not blank then it will fire the Office365Users.UserProfile function.

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I hope this helps.

Please click Accept as solution ✅ if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs up.👍

Thanks,
ANB

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gpcamillo 21 on at

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Hi @ANB , works fine thanks!
There is no more Message Error.

The only problem that remains is the picture.
The picture on CustomersGallery is displayed only in the development view, but not on the APP published.

Picture: ThisItem.'SE_Sales Executive'.Picture

Did you have any clue why this could happening?

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ANB 7,252 Super User 2026 Season 1 on at

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@gpcamillo If the primary issue is resolved then please click Accept as solution ✅. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs up.👍

Also for other issue, I would request you to post another thread and tag me over there. We can work on it.

Thanks,
ANB

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