Manage Topics External

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Posted on by f_dossing

The scenario is that I want to have a Data-verse table that would hold the topics and related questions (FAQ) and have the PVA change the topic content based on the table. The content of the table is manageable from a Power App. So for each of the topics in the table the PVA should have corresponding topic (including the relevant trigger questions), and use the related answers. The table content could be:

Topic Trigger Questions Answers

Vacation	When is the next public holiday	May 1st
Worktime	Do we work on Sundays	Normally not, but please ask your manager

For any of the topics, the same flow should occur.

Any hints/help appreciated.

Cheers Frank

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Pstork1 66,949 Most Valuable Professional on at

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Re: Manage Topics External

I'm not aware of any way to implement dynamic topics in a Bot at this point. There is no Flow action available to do it and no way to tie topics directly to a custom Dataverse table. You might be able to figure out a way to do this on demand in the authoring editor using Suggested topics, but that is as close as I think you will get at this point.