I am trying to add an excel document to the knowledge base of the agent I have created. Doing this via SharePoint is not possible as the document doesn't show up to be in the folder it sits in. When dragging and dropping I get the following message:
Use the manual upload functionality in your Knowledge Base interface: Go to the Knowledge Base where you’re adding the document. Click Add File or Upload Document (depending on your interface). Browse and upload the Excel file directly from your system.
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