AI Models (Prediction & Invoice Processing) stuck on training for 6 days / 8 hours)

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Posted on by RDSWorkflow

Hi, as per the subject, I've two AI models that are stuck on training/retraining, and I can't seem to delete them or do much to stop or delete them. First time this has happened to me since using the platform.

Seems like a semi-regular issue, but is there a fix in the admin centre I can apply to 'refresh' the environments? Or should I hold out for an tech support to take a look?

Thanks

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samiak Moderator on at

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Re: AI Models (Prediction & Invoice Processing) stuck on training for 6 days / 8 hours)

Hi,

You should be able to delete models.

If you are still having trouble deleting models, please open a support case.

We apologize for any inconvenience this may cause.

Thanks,

Samia