web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Custom icon does not a...
Copilot Studio
Suggested Answer

Custom icon does not appear in published version

(3) ShareShare
ReportReport
Posted on by TM-17092232-0 6
I uploaded a icon of me into the development copilot, but it doesn't appear in the published version. How do I get it to appear?
Categories:
General topics
I have the same question (0)
  • JH-28072147-0 Profile Picture
    JH-28072147-0 2 on at
    I am experiencing the same thing!
  • CU22091625-0 Profile Picture
    CU22091625-0 3 on at
    If you are using the published bot within Teams, the primary bot icon won't show up there.
     
    Open up Teams channel settings... you will see a place to upload a Teams-specific icon. It can be the same as the other one.
     
    - Jake
  • -jake- Profile Picture
    -jake- 38 on at
    If you're using the bot within Teams, check Teams channel settings and make sure to upload the icon there, too. The primary bot icon will not carry over to Teams. 
  • PJJP Profile Picture
    PJJP 8 on at
    Having the same issue with a published coPilot embedded in a website. In place of icon is just a green dot.
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,592 Super User 2025 Season 1 on at
    Hi,
     
    Have you tried this,
     
    The recommended aspect ratio for avatars in bots is 1:1 (square). PNG is often preferred due to its support for transparency. Keep the file size around 30 KB to ensure fast loading times. Compress the image if necessary, but avoid excessive compression, as it can reduce quality.
     
     
    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the February Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 612

#2
chiaraalina Profile Picture

chiaraalina 170 Super User 2026 Season 1

#3
deepakmehta13a Profile Picture

deepakmehta13a 116

Last 30 days Overall leaderboard

Featured topics

Announcing the "Microsoft Copilot Studio ❤️ MCP" lab
Block PII/PCI in Copilot Studio agent user prompt
Welcome to the Copilot Studio forum!

Product updates

Microsoft Power Platform Community release plans