Based on your code it appears at least that its blank because there is no data there.
So what needs to happen is to understand how that data gets populated. Then you need a way to be a way to validate if there is actual data in the Collection itself.
and if not, what would be the scenarios that data would NOT be loaded into those fields in the Collection.
Where does it come from? How does the user determine that?
Is the user using it in another environment than the environment you are using for Building / Testing, so is it possible that data is NOT in that environment?
If its the same environment and YOU run the app in Published mode, do you see the data and its only users who cannot?
My suggestion would be to put Trace Statements in so you can verify the data itself. Because if its not loading the data, which appears it is blank, then you have to go further back to see where it gets filled and see why its not there initially.
If you put Trace Statements in so you can write the Data to Live Monitor. If you can reproduce the problem yourself, then its easier. If you cannot reproduce it.. then maybe its a data issue (security.role.just something not connected right)
If you add trace statements
Trace("Collection Value = " & yourvaluehere) if it doesn't print anything then its blank. to find out do this
Please follow these steps to look into Live Monitor for possible errors
1. Please go to PowerApps.com in the environment published
2. Please click the Apps menu option on the left
3. Find your App in the list and Click the ... at the end
4. Click Details ==> Live Monitor
5. Once it opens up, click Play Published App
6. When that Tab Opens, Play your App, Cause the issue
7. Go back to Live Monitor Tab
8. On the right side, click the Properties (its vertical) to open the right side window
9. In the Filter (Top Right) Type Trace
--See if you have any Messages you can get the values to verify if there is data there are not and if not you know why there is nothing in the
fields
If this shows nothing please come back here.
If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.
Thank you!
Sincerely, Michael Gernaey
