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Power Platform Community / Forums / Copilot Studio / chat bot remain open a...
Copilot Studio
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chat bot remain open as user clicks around the site

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Posted on by robmays 41

I am worried that a user engages with a omnichannel chat bot, that if the user clicks on anther link on the site will I loose the chat bot session?

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    CU22081450-0 Profile Picture
    CU22081450-0 Most Valuable Professional on at

    Hi @robmays ,

     

    Yes, unfortunately.

    We already have this idea here: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Reconnect-the-conversation-with-user-Power-Virtual-Agents/idi-p/564478

     

    Please, vote.

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