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Power Platform Community / Forums / Power Apps / Environment disappeared
Power Apps
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Environment disappeared

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Posted on by 14

I created my own environment and I was able to access it just fine.

Then I imported a component into the Solutions.

Since then I cannot access my environment, it has disappeared and if I try to create new environment, I get a validation message "Either your plan doesn't support the environment type selected or you've reached the limit for that type of environment."

To summarise, neither can I access my existing environment nor I can create new.

 

I am losing out on my trial period, please help at the earliest.

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  • Mr-Dang-MSFT Profile Picture
    Microsoft Employee on at

    @rojoshi, for matters like this, it's best to file a support ticket:

    https://admin.powerplatform.microsoft.com/support

  • rojoshi Profile Picture
    14 on at

    Hello,

     

    Thank you for your response but when I visited https://admin.powerplatform.microsoft.com/support, I couldn't find any option to submit a support issue. Please see below:

    EnvIssue.JPGNone of the links take me to a page for submitting/reporting an issue.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @rojoshi - try this link - https://powerapps.microsoft.com/en-us/support/pro/ 

     

    @Anonymous 

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi Rojoshi, I just came up with the same issue. Is it solved on your side? Would you mind sharing me the status?

  • rojoshi Profile Picture
    14 on at

    Yes, it was resolved by the support team. It took a while but they managed to get it back for me.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thank you! I just contacted them, they said they'll finish it in 1-2 business days.

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