web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / "Created By" Showing A...
Power Apps
Unanswered

"Created By" Showing As Service Account Versus My User Account

(0) ShareShare
ReportReport
Posted on by 43
Our team uses a PowerApp to input details for submission/approval of manager.  The form works correctly for my team except myself.  This is in part due to I have access to the service account to create PowerApps/Workflows, but I am not logged in under the service account.  When I submit an entry using the PowerApp the created by is listed as our service account versus my user account info.  I have logged in an out of Office 365, PowerApps, cleared cache, etc. The created by still continues to list service account on my submissions. Our workflow behind the scenes uses the Get Manager function, which triggers an email to add manager because our service account does not have a manager. 
 
SharePoint list created, PowerApp submissions complete the SharePoint list then Power Automate runs in background to obtain manager approvals etc.  Instead of my user credentials being listed (fnln@company.com) as created by in SharePoint list and PowerApp, our service account is being populated.  Any ideas on how to fix this issue?
Categories:
I have the same question (0)
  • mmbr1606 Profile Picture
    14,605 Super User 2025 Season 2 on at
    hey
     
     
    how do you log into the service account? are u using a InPrivat browser windor or the normal one? For service accounts i use inprivate and for my normal user the normal browser.
  • mthompson Profile Picture
    43 on at
    @mmbr1606 thanks for the information, moving forward I will use different browsers for service account and user account.  I just discovered the service account connection was hung up, deleted the connection and issue was resolved.
  • Suggested answer
    LessCodePaths Profile Picture
    100 on at
    I will definitely recommend to user browser profiles.
    They are making work with multiple account manageable.
     
    They are available in Edge and Chroome too:
     
    Do you know about them?
    L

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 840 Most Valuable Professional

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 332 Super User 2025 Season 2

#3
Power Platform 1919 Profile Picture

Power Platform 1919 275

Last 30 days Overall leaderboard