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Power Platform Community / Forums / Copilot Studio / Copilot Studio not wor...
Copilot Studio
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Copilot Studio not working after last update

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Hello,
 
We are currently using a copilot studio for a chatbot solution. We have connected Azure OpenAI in order to use Azure AI search and other azure features in our chatbot app. Since yesterday, the connection for the Azure OpenAI service in copilot studio is not appearing anymore. The connection is made in Power Apps and everything was working. Now, there are moments where it pops up then disappears right after as the copilot agent no longer respond based on the knowledge. Everything that was working at the beginning of the week no longer works. Is there maintenance in progress? I couldn't find anything related to an update but the interface of the copilot studio changed and the above mentioned services stopped working.
It is also worth mentioning that in Azure AI Foundry the retrieval works.
How can we address this problem ?
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  • Expiscornovus Profile Picture
    33,195 Most Valuable Professional on at
     
    Out of interest, are you still experiencing this issue? It has been a couple of weeks ago since you reported this.
     
    If that is the case, my suggestion would be to use the support features of the Power Platform admin centre.
     
    That should list the known issues but also give you the ability to register a support request to get some help:
    https://learn.microsoft.com/en-gb/microsoft-copilot-studio/fundamentals-support#microsoft-support


     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, LinkedIn, Bluesky profile or Youtube Channel

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