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URL error when sharing model-driven app

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Posted on by cristoalarc

I will try to write it with my poor English

Hello everyone.
I've built a model-driven app, when sharing it with users, it shows them error messages and they can't see the app.

Error Error

The error indicates:

The app URL was not found or you need permissions to open it. Please check the URL and try again or contact your system administrator.

Another exercise I did was to delete the cookies, and then they can enter they cannot see all the tables, it shows only one (the one that is by default at startup) and the menu to change the table has disappeared.

I have reviewed the user roles, I have checked that the users belong to the environment and that the roles are in the application and in the users.

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Building Power Apps

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Community Power Pla... on at

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Hi Cristoalarc,

Are you using the built-in user roles, or did you customize them?

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cristoalarc 14 on at

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I am using the default roles

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cristoalarc 14 on at

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I am using the default roles

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Community Power Pla... on at

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I see in the url that you're linking to a specific ID that might have been deleted meanwhile.

Try to access the app without the selectors in the url (= delete everything starting at "&pagetype=.....")

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cristoalarc 14 on at

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Leaving the direct URL the same thing happens

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Community Power Pla... on at

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Have you assigned the environment a sufficient amount of app passes / licenses?

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cristoalarc 14 on at

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Good question
where can i check this

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Community Power Pla... on at

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Power Platform Admin Center > Resources > Capacity > Add-Ons > App Passes

However, I feel the issue is with the security role. Form the message, it seems it doesn't have access to read the available apps.

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cristoalarc 14 on at

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Screen looks like this

When assigning an environment it shows me the following

And when saving the environment it does not appear in the list on the main screen.
If I check the user permissions, they are these.

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Community Power Pla... on at

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It seems that you have no app passes for your users. You'll need them, if your users don't have a Dynamics license.

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