How can I disable user input in the chat window?

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Posted on 7 Dec 2023 17:12:51 by DivyaMutyala

Hi,

I'm trying to restrict users from entering text until the chatbot provides selectable options. I observed that this capability exists in Power Apps under the "Ask a Virtual Agent" chatbot. Is this feature available in the updated version of Copilot Studio? If so, could you please guide me on how to disable the chat window?

Thanks in advance

Regards

Divya Mutyala

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remidyon on 13 Dec 2023 at 19:23:24

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Re: How can I disable user input in the chat window?

Hi @DivyaMutyala
this feature is not available out of the box in Copilot Studio - however you could use a custom canvas chat windows and remove the text input. See the documentation: Customize the Web Chat canvas - Microsoft Copilot Studio | Microsoft Learn