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Session Id : 5sJP0nqOUU5NrOgUt0RJuJ
Copilot Studio - General
Unanswered

Typing indicator is gone?

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Posted on 22 Jun 2023 00:09:02 by 67

After the new PVA was released, the typing indicator disappeared.
Am I the only one experiencing this?

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  • MurtuzaD Profile Picture
    24 on 27 Dec 2023 at 10:10:43
    Re: Typing indicator is gone?

    I have the same issue. The typing indicator works very well with the classic teams but it is gone in new teams.

  • kitthirasaki Profile Picture
    2 on 18 Dec 2023 at 11:03:38
    Re: Typing indicator is gone?

    I (foolishly?) did the "Upgrade to Teams 2.0" switch while I was testing my local bot, and now, among other things, the typing indicator is not being displayed. Is this because I'm running in a developer sandbox, and that hasn't been updated with the fix described here for Teams?

  • ManikandanS Profile Picture
    246 on 16 Aug 2023 at 09:47:41
    Re: Typing indicator is gone?

    @HenryJammes @MattJimison - Now can see typing indicator without any additional setting or configuration. Also now progress is shown until PVA get response back, previously typing indicator used to be dismiss within couple of seconds. This is great addition to PVA. 

  • T_TERADA Profile Picture
    67 on 09 Aug 2023 at 20:52:48
    Re: Typing indicator is gone?

    @HenryJammes 

    Now it's fixed in my environment. Thanks for your support !.

     

  • HenryJammes Profile Picture
    on 04 Aug 2023 at 09:59:58
    Re: Typing indicator is gone?

    I believe the typing indicator behavior fix, to make it as it was in the classic version, is being rolled out and will hit the different regions over the following weeks.

  • MattJimison Profile Picture
    577 Most Valuable Professional on 03 Aug 2023 at 21:49:33
    Re: Typing indicator is gone?

    @HenryJammes any updates on the internal bug report you referenced above?

  • ManikandanS Profile Picture
    246 on 26 Jun 2023 at 03:05:44
    Re: Typing indicator is gone?

    @MattJimison @HenryJammes 

    I have also noticed typing activity doesn't show up as below.

    1. if there is a send message activity after typing activity. I believe this is also not an expected behavior.

    2. When using bot in teams channel

  • HenryJammes Profile Picture
    on 23 Jun 2023 at 22:06:54
    Re: Typing indicator is gone?

    @T_TERADA wrote:

    Henry,

    Thank you.

    How can I set up this to enable typing indicator on Teams?

    - Select 'Typing' as Type

    and then..

    I appreciate if you help.

     


    You should be able to combine a Typing activity and a Delay activity (with a value in ms).

    Unfortunately it doesn't appear to be working, the message that comes after the activities is directly processed.

    I've opened a bug internally.

     

    HenryJammes_2-1687557991711.png

     

  • HenryJammes Profile Picture
    on 23 Jun 2023 at 20:41:54
    Re: Typing indicator is gone?

    Hi @MattJimison 

    Thanks, this makes a lot of sense and I shared your feedback with the owning PM.

    May I ask that you create a feature request for this here? https://aka.ms/PVAFeatureRequest 

  • MattJimison Profile Picture
    577 Most Valuable Professional on 23 Jun 2023 at 05:24:29
    Re: Typing indicator is gone?

    @HenryJammes do you know when that documentation for these new nodes will be expanded? It currently doesn't give a lot of detail, or any examples, on working with these nodes, which I think will help users.

     

    Also, in Azure Bot Framework Composer with legacy bots you could make a bot-wide setting in the configuration JSON that caused the entire bot to show the typing animation during delays responding, which was very helpful when you had Power Automate calls that took a few seconds to complete.

     

    With this new activity, the typing animation only appears for 2-3 seconds, and I haven't been able to increase that by setting the value in milliseconds, as some documentation suggests. Ultimately, I think a common use case is simply showing the typing animation whenever a call is made that is taking time to process, so that the user understands the bot is currently working on the request. That would be a setting I'd love to see back at the bot-level as it was in the last canvas, via Bot Framework Composer, but now in the new Unified Canvas, which would make it more accessible (similar to how App Insights can now be configured within PVA directly in the new canvas)

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