Canvas App Fails to Open in Both Edit and Play Mode

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Posted on by ltfDre

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Hi everyone,

I noticed that there are two published live versions of my canvas app.

I believe this is not an abnormal behavior in Power Apps, but rather a UI confusion. However, this issue has negatively affected my canvas app. Currently, I can’t open the app in either edit or play mode.

I have also added a screenshot showing the error when I try to open the app in edit mode and play mode.

Play mode:

Edit mode:

Additionally, I have tried multiple ways to open the canvas app:

Opening it from within a solution,
Opening it via Admin Center → Resources → Power Apps,
Reverting to previous versions,
Using Live Monitor (everything appears normal; collections load and no issues are shown),
Exporting the solution and importing it into a different environment

Unfortunately, none of these attempts resolved the issue

I would really appreciate any help with this issue.

Thanks in advance.

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Building Power Apps

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Pstork1 68,739 Most Valuable Professional on at

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Does your app use containers? I've seen reports that there are issues opening some apps that use containers under build Version 3.25123 of Power Apps. MS is currently working on a fix, but I haven't seen an ETA for when it might be put into production. The current workaround is to open a previous version of the app from the details list.

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ltfDre 107 on at

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Hi @Pstork1,

Yes, my canvas app uses containers and components (which I created myself and do not include any custom components from a solution).

I hope this is the case you mentioned, as my users are currently being severely affected by this malfunction.

How can I find the report you mentioned? I really need to know the exact date for when this issue might be resolved, or at least be able to follow up on the topic.

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Pstork1 68,739 Most Valuable Professional on at

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This was in a conversation with a friend who has reported the same experience. He had created a support request. I'm not aware of any public statement on this at this point and as I said I haven't heard an ETA on a fix, but it is currently being worked on. Did you try opening a previous version that uses a different Power Apps Build?

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Blog: https://www.dontpapanic.com/blog

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ltfDre 107 on at

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Yes, rolling back to a previous build version (3.25123) works as expected.

Plase can you update me regarding this issue that you can share in this topic?
I intend to follow up here, if it possible?

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Pstork1 68,739 Most Valuable Professional on at

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If and when I hear more I will post it here.

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If this Post helped you, please click "Does this answer your question" and give it a like to help others in the community find the answer too!

Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog

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Pstork1 68,739 Most Valuable Professional on at

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Just heard that a hotfix was deployed today that should solve the problem. Create a new app and look for Power Apps build 3.25123.11. When you see that the hotfix has reached your region.

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Ram Prakash Duraisamy 5,597 Super User 2025 Season 2 on at

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Hi @Pstork1

Am also facing similar issue

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