Answered

Copilot Studio Agent MCP Server Environment Error

(3) Share

Report

Posted on by EarlZirkle

We're having issues with an agent using an MCP server. The agent is deployed into a managed production environment. It's shared with all employees via Copilot Studio under manage sharing and published to M365 Copilot and Teams. Access to the agent works via Teams and Copilot, connection manager is where it fails, error message below. Additionally, we allowed the MCP server via the Advanced connector policies.

Do we need to add all employees to the environment and grant basic user role access?

Categories:

Model context protocol

General topics

I have the same question (0)

All responses (3)

Answers (1)

Sort by

Verified answer

Michael E. Gernaey 53,963 Moderator on at

Like (1)

Report
Copy link

Link copied!

Hi @EZ-17122359-0

yes the users have to actually be users in that environment with a license and at least Basic User. You may need other permissions based on what your agent does (connections etc) and making sure there are no DLP policies or security groups to add them too.

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

1 people found this reply helpful.

Was this reply helpful? Yes No
Romain The Low-Code... 2,818 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

totally good answer from previous one, just to add, each environnement as often a security group associated, just add people inside it :)

Was this reply helpful? Yes No
EarlZirkle 24 on at

Like (1)

Report
Copy link

Link copied!

Hi @Michael E. Gernaey thanks for the quick reply! I did confirm that basic user permission is required. I forgot to mention we've added an all-employee security group to the environment. What is the best way to bulk add all employees from the security group to the environment with the basic user role?

Was this reply helpful? Yes No