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Power Virtual Agent - Teams - Bot / Send on Behalf of User

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Posted on by 2

Hello All,

 

We've successfully created and deployed a BOT, to be used through Teams app.

We've embedded two modules/Flows in BOT (expense and leave requests).

Everything works fine, to me and an another administrator who make the testing.

 

But we've run into a serious operation issue - same applies for both of requests.

 

User triggers BOT, BOT asks questions about leave type, dates start/end, manager's email for the requests to be approved BUT,

Sending e-mail is BOT's e-mail, or any other that we authorize through Flow connections.

 

Can we somehow authorize the BOT to send the approval e-mails, from User's original email?

Delegation is excluded from any scenario due to security reasons.

 

Your inputs will be highly appreciated.

  • shivang1 Profile Picture
    shivang1 16 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi,

     

    I have created my bot on teams with the pva plugin. In the analytics section I am unable to see the number of times a certain topic was triggered as that would really help me to refine the bot for the use of my company. The analytics it shows me does not help me very much as of now. I request you to please help.

     

    shivang1_0-1701408550999.png

     

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi @shivang1 

     

    This sounds like a Power Automate question.

    Can you start a new thread in Microsoft Power Automate Community - Power Platform Community?

     

    Henry

     

  • shivang1 Profile Picture
    shivang1 16 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User
    Hello team I am still awaiting for your response. I request you to please respond as soon as possible.
  • shivang1 Profile Picture
    shivang1 16 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi,

     

    I have created a app where i email the user certain documentations. Whenever the documentation reaches the user it reaches them by the name of "Microsoft Power Apps" which does not always reach the user as this is an external mail in my firm and they generally block it. Can change this and make the email sender from my email id??

  • David_Leibovich Profile Picture
    David_Leibovich 2 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hey, i cant find any information on the link you sent "Run flow connectors as the user | Microsoft Docs"
    is there something I'm missing here?

  • renatoromao Profile Picture
    renatoromao 6,819 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi @RaidenEXE ,

     

    Thanks for that!

    I hope to have this feature available soon: Run flow connectors as the user | Microsoft Docs

  • RaidenEXE Profile Picture
    RaidenEXE 2 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi to both! 

    I talked with Renato on LinkedIn because I'm in the same situation.

    I'm posting here to be updated when the feature will be available.

    Thanks a lot!

    Regards

  • renatoromao Profile Picture
    renatoromao 6,819 on at
    Re: Power Virtual Agent - Teams - Bot / Send on Behalf of User

    Hi @tsikitsiki ,

     

    It's not available yet, but it's already planned by Microsoft, they are working on it.

    The initial planned delivery was January 2021: Run flow connectors as the user - Power Platform Release Plan | Microsoft Docs

     

    If I saw something related to this update, I return back to you.

     

    Thanks!

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