Application could not be found in the tenant - sharing with external users

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Posted on by Siyaho

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Hi guys,

What am I doing wrong here? I have some external people who want to use my app. They have e.g. Gmail, Hotmail, but also other email addresses. I have added them as a guest user through Azure AD. After that, I could directly share the app via the Power App portal.

They are receiving an email, but the moment they try to install the app, they get a 'App not found' error (or "Sorry, we didn’t find that app") with the following details:

Application could not be found in the tenant

How can we solve this?

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Governance & administering

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devendraVelegan 72 on at

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@Siyaho : Does these accounts have a Power Apps license? If not, you need to assign the Power Apps license. I do not think without a license, people can access Power apps. Please see the Table in the article below.
https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/share-app-guests#what-license-must-be-assigned-to-my-guest-so-they-can-run-an-app-shared-with-them

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Devikumari Krishna 988 Super User 2024 Season 1 on at

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Hi @Siyaho ,

When you add Guest Users, you can share the app with them.

But accessing the App depends on the license each guest user possesses in their respective tenant. Make sure they have valid powerapps license.

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