
Hi,
I have an app that uses Office365User connector to ascertain if they are a users Manager. For some Managers an error is displaying that they are not the users Manager. If if they are displaying is our SAP and AD (Azure) application.
Doing a bit of investigation the only difference, I can see, is the Manager profile in AD under the Contact information column, the field the app uses the Email field, the format of the email is different. The Managers who are seeing this error have upper case letters for their name Example 'ANOther@test.com'. Those that don't see the error have 'another@test.com',
I've tried to compensate for this is in the app but the user(s) are still getting the error.
The top code is the original one
I've used the other two and asked if this resolves the issue. Both are still displaying the error message. Anyone else had this issue or can provide another reason why this is occurring??