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Community site session details

Session Id : IWt56zVQlOyHmkrSeW9enk
Copilot Studio - Bot Analytics
Unanswered

Data for 30 days +

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Posted on 25 Oct 2023 01:49:02 by 21

I am looking for an easy way to pull out the high level data of the Chatbot which is more than 30 days. Does any experienced user who has a simple way to achieve this?

 

I came through this article which seems to be helpful: https://learn.microsoft.com/en-us/power-virtual-agents/guidance/custom-analytics-strategy

Anyone who tried any of these approaches could share a success story?

 

  • mboninco Profile Picture
    on 01 Nov 2023 at 19:40:37
    Re: Data for 30 days +

    @devilhun The best way to get more than 30 days of data for reporting is through creating a custom report using the conversational transcripts stored in Dataverse.

    There is a little more information found at: Understand conversation transcripts - Power Virtual Agents | Microsoft Learn

    Near the bottom of the page, there are a few approaches you can take depending on whether you want to move the data out of Dataverse.

    -- Mike Bonincontri

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