I receive this error below when trying to add a Field Service Portal but all the other Dynamics 365 portals work -- I even tried to make another test environment and it gives me the same error. Based on my theory its missing the Field Service Apps Portal Anchor which I don't know how to retrieve; I've reached out to Support and they just provided me on instructions on how to delete the portal and reinstall it.
{
"Id": "a2dd6d9d-0880-4315-afde-6420622ffb43",
"Name": "Field Service Client Portal",
"Created": "3/10/2024 7:17:44 PM",
"PackageUniqueName": "msdyn_FieldServicePowerAppsPortalAnchor",
"PortalUrl": "https://fieldserviceportal-zhkme.powerappsportals.com",
"TenantId": "3fa295fc-9634-4654-8d08-6d4e877b04bc",
"CrmEditUrl": "https://ecotechcrm.crm.dynamics.com/",
"EnvironmentName": "EcoTech ERP",
"EnvironmentId": "4930bd98-60b0-e6a0-99cd-9d6da18fe30b",
"CrmInstanceId": "3c0d1c3b-bc29-4d92-8971-d1398b94461f",
"Status": "StateConfigured",
"CrmGeo": "NAM",
"PackageName": "msdyn_FieldServicePowerAppsPortalAnchor[LCID:1033]",
"PackageId": "4cbd04bd-6c34-495f-9e95-5b35ac6af38a",
"Lcid": "1033",
"PortalType": "PowerPortal",
"HostNames": "fieldserviceportal-zhkme.powerappsportals.com",
"CustomHostNames": "",
"WebsiteId": "90f4b6ec-b424-4f21-80f6-6a550785ca21",
"Subdomain": "fieldserviceportal-zhkme",
"PackageStatus": "InstallFailed",
"ApplicationType": "Trial",
"TrialExpiringInDays": "90",
"SuspendedPortalDeletingInDays": "97",
"PortalOwnerId": "750dde8f-470f-4df9-92fd-ab79c6a4497a",
"TimeOfSuspension": null,
"EIStatus": null,
"EIUrl": null,
"IsPowerPages": true,
"MultiTenantPortalUrl": "https://fieldserviceportal-zhkme.prod-us-il0108-1.nam.powerappsmtportals.com",
"PortalRuntimeVersion": "9.5.10.42",
"SiteVisibility": "private",
"EarlyUpgradeOn": false,
"LastUpdated": "2024-03-10T19:31:40",
"CrmApplicationId": "ea3a87ea-efb6-4c37-9e60-92005537755b",
"IsNewDataModel": false,
"IsDeveloperWebsite": false,
"IsV5BootstrapedModel": false,
"PortalExpirationTime": "2024-06-08T19:17:31",
"MultiTenantPortalStatus": "Configured",
"DLPPolicyEvaluationResults": {
"disableAnonymousAccessInPowerPages": "False"
},
"ErrorId": null,
"CategoryBrowse": {
"State": true,
"Reason": ""
},
"CategoryDeleteAllowed": {
"State": true,
"Reason": ""
},
"CategoryOperationAllowed": {
"State": true,
"Reason": ""
},
"PPACStatus": "StateConfigured"
}
