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Power Platform Community / Forums / Power Apps / How to find Power Plat...
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How to find Power Platform system backups efficiently? (Power Platform Backup & Restore)

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So, I'm all read up on the documentation for the Backup & Restore functionality in the Power Platform Admin Center (Back up and restore environments - Power Platform | Microsoft Learn). But I'm still struggling to understand how the search functionality works when trying to find a system backup. 99% of the time I'm trying to search for a system backup, it just throws an error message (see screenshot below).

I understand full backups are taken weekly, differential backups either every 12/24 hours, and transaction log backups every 10 minutes. More details documented here.

 

axskifree_0-1713386373771.png

 

Is there any rhyme or reason to the search function? I can set the date and time to as close as to my current date and time as possible, and that sometime produces a result, but how exactly do I know what to input? What if I want a backup closer to one week ago? Whatever date and time I input it throws an error unless I "get lucky" with my date/time selection. It's like spinning a roulette wheel.

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  • velegandla Profile Picture
    204 Moderator on at

    @axskifree 

    Agree with you, Microsoft didn't make this one easier. 


    You might need to raise a ticket with Microsoft support team and see if they got backup older than 7 days.

     

    Also, managed environments comes with extended backup option of 28 days.

    You need set that option manually. 

    https://learn.microsoft.com/en-us/power-platform/admin/backup-restore-environments#supported-retention-period 

     

    Thought it comes with cost. More Info below on licensing. 

    https://learn.microsoft.com/en-us/power-platform/admin/managed-environment-licensing 

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    If I have answered your question, please mark your post as Solved.
    If you like my response, please give it a Thumbs Up.

    https://www.linkedin.com/in/devendravelegandla/ 

     

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