All my apps have disappeared

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Posted on by dongdong

Hi，

In the morning, I could still access the apps and edit them, but suddenly it said the apps were inaccessible, and after I refreshed, all my apps were gone. When I logged into my other account to check the apps I created, they were gone too. I'd like to know what causes this to happen, so I can ask the relevant people. Thank you.

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Power Apps Pro Dev & ISV

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MS.Ragavendar 6,535 Super User 2026 Season 1 on at

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@dongdong,

Do you have more than one environment and does the environment selection panel is listing the correct environment which you selected?

By any case if you used to search the apps are listing ?

Lets try create a new solution, Add an existing app does the apps are being listed?

In the above steps also doesn't give the results we wanted, instead of waiting start raising an support ticket with Microsoft and also investigate parallel with the PP admin team - https://powerapps.microsoft.com/en-us/support/

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item

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Michael E. Gernaey 53,974 Moderator on at

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Hi @dongdong

If you are using the same browser to log back and forth, make sure to close everything, open a private and or incognito and try again.

As @MS.Ragavendar mentioned, please verify that you are selecting the correct Environment from the Drop down at the top right. I do this to myself all the time.

Its that, or the environment was wiped because of it being a trial or someone else did it to you. And if you click on All tab you dont see them?

Hopefully this helps you.

If they do we appreciate if you mark our answers as such.

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ronaldwalcott 3,862 Moderator on at

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You should probably check with your administrator

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dongdong 85 on at

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@ronaldwalcott thanks，I have asked the administrator and hope to have good news

@Michael E. Gernaey thanks，I asked colleagues with the same suffix, and they had the same problem. I checked the environment and found only one default one, which was different from mine, so I asked our administrator.

@MS.Ragavendar thanks，I think it should be due to the environment, but I don’t know why my environment has changed. In theory, the administrator should not change these settings.

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Michael E. Gernaey 53,974 Moderator on at

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Hi @dongdong

Yes it would be... important to understand if someone modified your personal rights / license, so possibly not even the App licenses but literally do you have a license to even see anything, did they remove roles, or do any other DLP policy changes.

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Michael E. Gernaey 53,974 Moderator on at

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Hi @dongdong

One other thing. If by chance, you have the link to the App, that maybe you shared with someone, get that from them and try to use the url directly to see if you can get to the App that way. I've done this many times to validate some other possibilities.

If you do not see your environment at all, then yeah thats the Admins doing something

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dongdong 85 on at

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@Michael E. Gernaey Thanks，Unfortunately, it seems that the entire company's account is no longer usable. Other branches are not aware of the situation. If it is confirmed that the administrator is manipulating a certain setting, can my application be restored, such as re-adding my account to the previous environment.

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CU01040830-0 2 on at

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We are facing the exact same issue.

I am the admin in my org. nothing can be done by the admin, Microsoft should fix the issue. It seems to be related to the April 1st Wave update for Power Platform.

Ask your admin to open a support ticket and Also report the issue using Service health page of the admin panel.

Our apps are hosted in the EU region.

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cipster 170 on at

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All our apps struggle to start in the main company environment. Tested at least 10 apps

Based in UK - London

Getting errors pointing to some sort of server poweer-te-northeurope-4.azurewebsites.net

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cipster 170 on at

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Service now restored (London - UK)

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