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IF ELSE function in Power Virtual Agent

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Posted on by handyman1

I'll get straight to the point.
I was wondering if there was some kind of if else function in PVA.
What I have made in the picture is a flow that compares the given variable that a user types with a list and returns the corresponding description. Now, after the flow is executed, you get a menu of options as to what you want to do.

My question is whether you can also do something that works when people are typing and not clicking on the choices. I think you can see it as a sort of if else statement.

if else if else

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Calling actions from Copilot Studio

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handyman1 21 on at

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I've come to this conclusion as well. So I made a loop for all the other values. But it's a bit contradictory since the rest are multiple choice all the time. In my application.

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Expiscornovus 33,417 Most Valuable Professional on at

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Hi @handyman1,

Have you tried adding a branch for all other conditions?

Below is an example of that kind of setup.

1. Click Add between the last questions and the conditions

2. Select Add a condition > Branch for all other conditions

3. End result should look like below

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