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Power Platform Community / Forums / Copilot Studio / How to end a session i...
Copilot Studio
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How to end a session in power virtual agents on teams due to lack of interaction

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Hi! can you help me? I am implementing chatbot in my organization using the power virtual agents via teams, I would like to know if there is a way to alert the user that the conversation will be closed due to lack of interaction, either using alerts or messages.

Thanks.😉
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  • Expiscornovus Profile Picture
    33,773 Most Valuable Professional on at

    Hi @alexdmartinsBR,

     

    As far as I am aware there is not an expire setting for sessions/conversations.

     

    I actually submitted a Power Virtual Agents Idea for this which you can upvote:

    https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Expire-a-conversation-in-a-Power-Virtual-Agent/idi-p/1337432

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