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Power Platform Community / Forums / Copilot Studio / Need Help Toggling Omn...
Copilot Studio
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Need Help Toggling Omnichannel Widget Visibility on Button Click in Canvas App

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Posted on by 87

I’ve successfully integrated Copilot Live Chat into my Canvas app using PCF (PowerApps Component Framework), but now I’m facing a new requirement. I need to toggle the visibility of the default Omnichannel widget when a button is clicked within the Canvas app. However, I haven’t been able to achieve this functionality.

Has anyone worked on a similar setup or have any suggestions, workarounds, or best practices for implementing this? Any help would be greatly appreciated!

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