AccessToken is not updated after the initial token is expired.

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Posted on by T_TERADA

I build a chatbot using Power Virtual Agents (preview version).

I set up SSO with AzureAD and deploy the chatbot to Microsoft Teams.

It works for first 1-2 hours, but after that (maybe after the initial token is expired) I cannot access 'System.User.AccessToken' information and I get 'InfiniteLoopInBotContent' error. It seems the bot try to re-authenticate but it doesn't work.

And, 'System.User.AccessToken' is not in the variable list. (So, I open 'code editor' and type it manually).

Help.

Categories:

Building Copilot Studio chatbots in Microsoft Teams

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HenryJammes Microsoft Employee on at

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Hi @T_TERADA

I don’t believe SSO is supported for the Microsoft Teams channel on the preview version, yet. The documentation calls out it’s only supported for custom websites:
https://learn.microsoft.com/en-us/power-virtual-agents/preview/configure-web-sso

In Power Virtual Agents preview, SSO is supported for the custom website channel only. It's not supported for the following channels:
Azure Bot Service
Demo website
Facebook
Microsoft Teams
Mobile app

Can you use the Only in Teams authentication setting instead?

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T_TERADA 67 on at

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Hi Henry,
Thank you for your information.
I'd like to use AuthToken instead of UserID due to security reason.
But, I'll 'Only in Teams authentication setting' instead until SSO is supported.

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HenryJammes Microsoft Employee on at

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Thanks @T_TERADA, out of curiosity, what are the security concerns with using the native Only in Teams setting?

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HenryJammes Microsoft Employee on at

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Thanks @T_TERADA, out of curiosity, what are the security concerns with using the native Only in Teams setting?

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T_TERADA 67 on at

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Hi Henry,
My chatbot call a REST API to server in Azure. In this API, I'd like to use AccessToken.

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